Questions & Answers
Total of review 30951
I am interested in purchasing the electric pasta maker automatic noodle machine (model: rss240c). before finalizing my order, i would like to verify a few commercial specifications to ensure it complies with our local health department regulations and kitchen workflow.
could you please clarify the following details regarding the rss240c model?
commercial certification: is this machine nsf or etl sanitation certified for commercial restaurant use in the united states? our local health department requires appropriate food safety stamps.
dough thickness range: what is the exact adjustable range for the dough sheet thickness (minimum to maximum in millimeters)?
cutting blade sizes: what are the exact noodle width options available for the cutting blades included with this machine? (e.g., 3mm, 9mm, or others?)
power supply requirements: what is the electrical configuration required for this machine? is it configured for a standard standard us 110v/60hz outlet, or does it require 220v?
safety features: does the roller section include a protective safety guard/cover to comply with workplace safety standards?
if possible, could you also provide a digital copy of the user manual or spec sheet for this specific model?
thank you for your time and assistance. i look forward to your response so we can move forward with our equipment procurement.
best regards,
Post by
mzintert********p@gmail.com
I will contact you soon
Answered on Tuesday, 05/26/2026
I need information give me a call please thanks
Post by
topclass********7@gmail.com
Will do
Answered on Friday, 07/07/2023
Here is the order number: Order #: 20230123-93425 Thank you in advance for your response
Post by
claudiam********o@gmail.com
Hello,
your sales representative has already contacted you, just waiting on your person to program it on his phone in English
Answered on Tuesday, 02/21/2023
Thank you for your response, but that thing about "choose channel #80, did not work neither" Also, as you mentioned I've tried to get in contact with the sales representative, no response yet. I bought this product, the app is not available in android, ok, I did it on iphone, it works, I have done everything, but it still does not work. I need a refund. What will be the process to return the merchandise and do the refund?. Thank you
Post by
claudiam********o@gmail.com
please contact your original sales rep or provide your order number here we can help.
Answered on Tuesday, 02/21/2023
Hi. I bought this product. Everything looked to be fine. But I've been struggling with the app. First, it is not available in Android, nontheless that descriptions says it is. Second, when trying on an Iphone it only appears in chinese. Third, I tried with another Iphone, could download it in English, the wifi connection could be done, it is easy to fill out the data, but at the moment of "send", does not work, it appears an error on the app, something related to an error #xxxx6.
So, after many attemps, it does not work. I have to return this. What would be the process? or what would be the options? Thank you in advance
Post by
claudiam********o@gmail.com
need choose the right channel #80 ,and pls contact your sales representative for help~
Answered on Wednesday, 02/15/2023